Background.

A traditional manufacturing giant wanted to leverage digital transformation to differentiate its hardware and service offerings

Challenge.

• • Develop and manage a robust digital innovation portfolio by balancing what to invest, what to kill, and speed-to-market
  • Change management for the global rollout of the digital program to field technicians

Results.

• • Defined digital growth opportunities in the current market and adjacent markets
  • Successful development and global rollout of Business Apps to 35’000+ mobile employees (e.g., service technicians, sales, safety inspectors)
  • Achieved commercial success for launching digital products targeting broader ecosystem stakeholders (e.g., building owners and facility management)

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